Troll Systems Corporation Privacy Policy

Effective Date: April 28, 2025

Troll Systems Corporation (“Troll Systems,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us online, by email, or through other means. It also describes your rights and choices regarding your information.

This Policy applies to Troll Systems Corporation, located at 24950 Anza Drive, Valencia, CA 91355.
If you have any questions, please contact us at service@trollsystems.com or through our Contact Page.

1. Information we collect

We collect several types of information to operate our business effectively:

Personal Information: Information that identifies or relates to you, including but not limited to:

• Name
  
• Postal address
  
• Email address
  
• Telephone number
  
• Company or organization affiliation
  
• Job title
  

Automatically Collected Information: When you visit our website, we may automatically collect:

• IP address
  
• Browser type and version
  
• Device type and operating system
  
• Browsing history and usage data through cookies and similar technologies
  

Other Information You Provide: Including information submitted through forms, inquiries, or employment applications.

2. How we use your information

We use your information to:

• Operate, maintain, and improve our website, products, and services
  
• Respond to inquiries and provide customer service
  
• Communicate with you regarding our products, services, or important updates
  
• Analyze usage and trends to improve user experience
  
• Recruit and evaluate job applicants
  
• Maintain the security and integrity of our systems
  
• Comply with applicable laws and regulations
  

3. Sharing of information

We do not sell your Personal Information.
We may share your information in limited ways, including:

• Service Providers: With trusted partners who perform services on our behalf (e.g., website hosting, IT support). These parties are contractually obligated to use the information only for authorized purposes.
  
• Legal Compliance: To comply with legal obligations, protect rights, respond to lawful requests, or prevent unlawful activities.
  
• Business Transfers: In the event of a merger, sale, or asset transfer, your information may be transferred as part of that transaction.
  
• Aggregated Data: We may share aggregated or anonymized information that does not identify individuals.
  

4. Cookies, tracking technologies, and behavioral advertising

We use cookies and similar technologies to operate and improve our website, better understand visitor behavior, and personalize your experience. Specifically, we use:

• Google Analytics, Google Search Console, and similar web analytics tools to analyze website traffic, usage patterns, and performance.
  
• Cookies and session tools to remember your site preferences and settings between visits.
  
• Performance tracking to monitor and enhance the stability, security, and speed of the website.
  

Cookies are small data files stored on your device when you visit a website. They help websites function more efficiently and provide usage information to the site owners.

You can manage your cookie preferences through your browser settings. Please note that disabling or blocking cookies may impact your ability to fully use the features of our website.

For more information about how Google collects and processes your data through Google Analytics, please visit Google’s Privacy Policy.
To opt-out of Google Analytics tracking across all websites, you can visit Google’s Opt-out Page.

Behavioral advertising

As part of our website operations, we may engage in limited behavioral advertising practices.
This means we may use your browsing behavior to provide advertisements or marketing communications that are more relevant to your interests.

Examples include:

• Using Google Analytics to better understand visitor behavior on our website and help tailor marketing messages accordingly.
  
• Retargeting through platforms like Google Ads and Bing Ads based on your interactions with our site.
  

You can learn more about how behavioral advertising works by visiting the Network Advertising Initiative’s Educational Page.

You can opt out of targeted advertising by visiting:

• Google Ads Settings
  
• Bing Ad Settings
  

You can also opt out of participating companies’ targeted ads more broadly via the Digital Advertising Alliance’s Opt-Out Portal.

5. Minors

Our website and services are not intended for individuals under the age of 18 (or below the age of majority in their jurisdiction).
We do not knowingly collect Personal Information from children.
If you are a parent or guardian and believe that your child has provided us with Personal Information, please contact us immediately at service@trollsystems.com so we can take appropriate action, including deleting any such data.

6. Lawful basis for processing personal information (EEA residents)

If you are located in the European Economic Area (EEA), we process your personal information under the following lawful bases, as permitted by the General Data Protection Regulation (GDPR):

• Your consent (for example, where you have accepted cookies or subscribed to communications)
  
• The performance of a contract (for example, responding to an inquiry or providing requested information)
  
• Compliance with a legal obligation (for example, maintaining proper business records)
  
• To protect your vital interests (for example, if necessary for health or safety)
  
• To perform a task carried out in the public interest
  
• For our legitimate interests (for example, improving our website or securing our operations), provided that such interests are not overridden by your fundamental rights and freedoms
  

If you wish to exercise your rights under GDPR or have questions about our lawful bases for processing, please contact us through our Contact Page or by emailing service@trollsystems.com.

7. Retention of personal information

We retain Personal Information only as long as necessary to fulfill the purposes for which it was collected, including legal, regulatory, or operational requirements.
When no longer needed, we securely delete or anonymize the information.

8. Data security

We implement reasonable and appropriate technical, administrative, and physical security measures to protect your information. These include:

• Encrypted communications
  
• Access controls
  
• Secure storage protocols
  
• Regular security audits
  

However, no system can guarantee absolute security. Transmission of information is at your own risk.

9. Your rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

Your rights include:

• Access: Request details about the Personal Information we collect and how we use it.
  
• Deletion: Request that we delete your Personal Information, subject to certain exceptions.
  
• Correction: Request that we correct inaccurate Personal Information.
  
• Opt-Out of Sale or Sharing: Troll Systems does not sell or share Personal Information as defined by CCPA/CPRA.
  
• Limit Use of Sensitive Information: We do not use sensitive personal information beyond what is necessary to provide our services.
  
• Non-Discrimination: We will not discriminate against you for exercising your rights.
  

To exercise your rights, please submit a request through our Contact Page or email service@trollsystems.com.
We may need to verify your identity before processing your request.

10. Children’s privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect information from children.
If you believe we have collected information from a child, please contact us immediately.

11. International data transfers

Troll Systems primarily operates in the United States. If you access our website from outside the U.S., your information may be transferred to, stored, and processed in the United States. By using our services, you consent to this transfer.

12. Third-party websites

Our website may contain links to other websites not operated by Troll Systems.
We are not responsible for the privacy practices of those third parties.
We encourage you to review the privacy policies of any external sites you visit.

13. Changes to this privacy policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the new effective date.
We encourage you to review our Policy periodically for any changes.

Contact us

If you have any questions about this Privacy Policy or how we handle your information, please contact:

Troll Systems Corporation
24950 Anza Drive
Valencia, CA 91355
Contact Page
Email: service@trollsystems.com